RESUME
Professional
info
Highly motivated in the area of communications with over 16 years of experience evolving from television news production, newspaper reporting, online education and marketing.
Work
experience
Co-owner/Office Manager, Robertson's Fertilizer & Lime Spreading
September 2020 to Present
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Bookkeeping, customer service, marketing and purchasing.
Marketing Specialist, St. James Winery & Public House Brewing Co.
September 2017 to September 2020
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Member of the marketing team for both St. James Winery and Public House Brewing Company. Passionately fulfilled the following: videography/editing, photography, website content management, copywriter, graphic design, social media administration, creative asset management and developing results-oriented email campaigns to support eCommerce initiatives. Currently, provide freelance work.
Pricebook Administrator, Wallis Companies
November 2016 to September 2017
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Worked as part of the Retail Accounting team using PDI Enterprise Pricebook to build and troubleshoot retail and vendor info for 65 convenience stores for item-level inventory of over 50,000 products. Created weekly invoice for Scan Based Trading with vendor. Developed process for cafe item-level and end of month inventory. Tracked item issues daily to ensure correction. Managed grocery and beverage rebate programs and account reconciliations. Supervised one employee.
Technical Communication Specialist, Maritz Motivation Solutions
July 2016 to November 2016
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Handled internal communications for Commerce Fulfillment Solutions. Utilized Office 365.
Media Production Specialist, Missouri S&T
August 2008 to July 2016
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Member of Video Communications Center (VCC) Web & Communications Team. Administered website and social media. Event planning for annual VCC Open House. Liaison for Global Learning Communications Group.
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Member of the VCC SCORM Team. Responsible for packaging courses for professional development training online certification program. Worked closely with instructors to ensure their material was presented with best learning practices (instructional design). Managed video server and spreadsheets for optimizing organization. Maintained e-commerce site on Learning Management System (LMS) - Simply Digi. This position worked for clients General Motors & Honeywell.
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Produced courses for Missouri S&T’s online graduate program. Hosted webinars, live stream and recorded classroom audio and video for playback. Generated web content within Blackboard and Canvas (LMS) for distance student access.
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Trained new faculty, students, and employees on use of equipment (i.e. microphones, software, video switcher, audio board, etc.). Provided continuous support and training to guarantee course delivery and best practices for online learning. Aided faculty and students in troubleshooting technical issues to ensure customer satisfaction and product quality.
Newspaper Reporter, Sullivan Independent News
June 2006 to August 2008
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Created and maintained rapport with the public and officials.
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Gathered news and wrote articles for weekly publication.
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Managed and operated Bourbon branch office.
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Designed page layouts, shot and edited digital photos. Utilized Adobe InDesign on Mac platform for page layout and design.
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Customer service for ad sales.
Tape Operator & Tape Editor, KOLR 10 / OZARKS FOX
January 2004 to May 2006
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Played back tapes for five, six, nine, and 10 p.m. newscasts.
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Created video dubs, edited differing programs, sent and received satellite feeds, dubbed commercial spots into server-based system, trained and delegated responsibilities to part-time production assistants, maintained tape library.
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Worked closely with special projects and traffic departments.
Skills
Strong Communication
Strong Critical Thinking
Excellent Time Management
Marketing
Video Production & Editing
Graphic Design (Web& Print)
Social Media Admin
eCommerce
Technical Writing
Instructional Design
Digital Photography
Public Speaking
Presentation Creation
Webinar Hosting
Event Planning
Project Management
Teamwork
Customer Service
Self Motivated
Computer Knowledge
Adobe Creative Suite
Microsoft Office 365
Dropbox
Wordpress
MailChimp
Canva
Nexternal
Shopify
HTML
Google Drive
Twitter
Instagram
YouTube
LinkedIn
Hootsuite
Bitly
Boelter Blue
Chow Now
TicketSpice
Zoom
SharePoint
Google Analytics
PDI Enterprise Pricebook
Articulate
Expression
NCast
Blackboard
Simply Digi
Canvas
Education
Missouri Southern State University, Joplin, MO
BA - Communications, 2003
East Central College, Union, MO
AA - Theatre, 2001
GPA of 3.75 (4.0 scale)